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Hotels in Braunschweig, Deutschland
Rezeption am Wochenende: Lage des Hotels Turiner Str. Entfernungen 0,57 km 0,41 km 1,98 km 13,76 km. Bewertungen zu Savoy. Insgesamt Bewertungen , davon mit Kommentar: Zimmer und Hotelgestaltung modern und hervorragend. Gerne wieder. Alles wunderbar! Tolles Hotel.
Jederzeit gerne wieder. Absolut Top, bin gerne immer wieder dort. Top Lage, kompetentes und sehr freundliches Personal am Empfang und in der Bar. Hotline not reachable, communication only via email, HRS replies sent to a wrong address, unfriendly and unwilling to refund. Reason given was that in some remote corner of the desktop website there is a small hint on limited opening hours of the pool. That was done after we had booked and the booking confirmation does not indicate any restrictions on the pool area. We will go to court and never book again on HRS.
It would be even better if the hotel location could be shown on a small map similar to booking. The website is very intuitive. The results are very helpful. I hope that our experience in the Hotel is also nice.
Hotel Savoy in Köln
Hotelpteis ca. Have used HRS for several years now; the site is very user friendlly and the ratings on the hotels have all been accurate - no surprises. Super selection of hotel and the "Hot Deals" offer great value and extras.
Corporate account makes things even easier, no hassles with the right address on the invoices, simple to guarantee your room if you are arriving late and if your plans change the cancellation process is quick and painless. Unlike some other booking web sites, if you do a search HRS does not keep sending you unwanted e-mails. Only positives about HRS! When I arrived at the hotel, I was told that I don't have a valid booking there. When I showed them the confirmation mail, they said that was not possible, because they would only be on HRS starting from some date in the future.
When I called the HRS customer service for some reason there was only a German number in the booking confirmation , the lady I spoke to was nice, but it resulted in nothing.
We ended up in a lousy hostel 10km away from the city centre, in the middle of the forest, that was booked by our would-be hotel. For some hotels the additional services like breakfast are not easy to find. It is rather old but clean and location is also very nice.
The stuff is freindly and helpful. Quick search function, Hotel near to final destination. Room reservation was simple and fast. Will use this service again. Overview Reviews About. Write a review. Filter by: Hello Sebastien, I'm very sorry that this overbooking happened in the hotel.
Unfortunately, this can occur in rare cases by mistake. But I'm glad the hotel arranged a alternative for you and also took care of your travel expenses. Please do not hesitate to take advantage of our customer service centre in similar situations. Kind regards, Marko. Does not respect my privacy. Hello Nikolas, we assume you tried to book a hotel with our HRS app.
Hotelstornoversicherung - Sichern Sie sich einfach ab!
Data privacy is a matter of trust, and your trust is important to us. We respect your privacy and your personal sphere. Only to search for hotels nearby, the app needs permission to access your current location. No app permissions are required otherwise and of course you can book hotels without giving any permissions.
Thank you for your further information. Currently we cannot reconstruct what you are stating since it also is possible to book via mobile web without sharing your current location. Please kindly send us an email with screenshots and information about your browser and phone version to socialmedia hrs.
Kind regards, Carolin.
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Hello Axel, I am sorry, you are feeling this way. As my colleagues are already in contact with you and working on your complaint, I am sure we can find a solution in this matter.